Privacy Policy

Phidelx.ltd("we", "us") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect when you use our website and investor platform, how we use it, and the choices you have.

1. Information we collect

• Account data — name, email address, username, country and phone number provided at registration.
• Transaction data — deposits, withdrawals, wallet addresses and investment activity on the platform.
• Technical data — IP address, browser type, device identifiers and usage analytics collected through cookies and similar technologies.
• Communications — messages you send to our support desk or through the contact form.

2. How we use your information

• To create and administer your account and process your transactions.
• To verify your identity and comply with anti-money-laundering obligations.
• To send service notifications, security alerts and, with your consent, market briefings.
• To detect, prevent and investigate fraud, abuse and security incidents.
• To improve the platform, our services and customer experience.

3. Sharing of information

We do not sell your personal data. We share information only with service providers who process data on our behalf (hosting, analytics, blockchain infrastructure), with regulators or law enforcement when required by law, and in connection with a corporate transaction such as a merger or acquisition.

4. Cookies

We use strictly necessary cookies to keep you signed in and to secure your session. Analytics cookies help us understand how visitors use the site. You can control cookies through your browser settings.

5. Data security

Passwords are hashed with industry-standard algorithms, sessions are protected with secure cookies, and all traffic is encrypted in transit. Client funds are held in segregated multi-signature wallets. Despite these safeguards, no method of transmission over the Internet is 100% secure.

6. Data retention

We retain account and transaction records for as long as your account is active and for the period required by applicable financial regulations thereafter.

7. Your rights

Depending on your jurisdiction you may have the right to access, correct, delete or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact support@phidelx.ltd.

8. Changes to this policy

We may update this policy from time to time. Material changes will be announced on the platform and the revision date updated at the top of this page.